Sunday, June 20, 2010

Saturday night, 10:45 p.m.

"Hi, I'm doing my receipts here. I came into your office to settle a bill of $74.85 last month, and it looks like you guys charged my card $74.95. So, I'm really pissed off that you hosed me like this, and I want the discrepancy credited back to my card ASAP, or you'll be hearing from my lawyer."

14 comments:

Josiah O. Morris said...

Ahahaha, you pack of desperate thieves!

Once upon a time, I was a customer service punching bag ...err, representative for a major cell phone company. A lot of people would pay their bills in weird partitions of the actual bill, usually paying it off before the phone was shut off. Hey, it's rough out there, I know. No problem.

However, there was a group of a certain kind of cretin who would always pay under a dollar less than the total bill. Of course, the "YOU DIDN'T PAY, YOU LOSE SERVICE!" mechanism was without human involvement (very much to the surprise of some of these...ladies and gentlemen). The system sees a balance so far past due, it pulls the plug on ya.

These people would call month after month (as documented by notes on the account) yelling about how petty the company must be to shut off service for some change. Really. Really! They spent a certain amount of effort each month just to save 30 cents here and 12 cents there. I'd never credit their account in the amount of the remaining balance, but would continually ask if they'd like to pay by check or credit. Haha.

Needless to say, they became even more irate and demanded to talk to the CEO of the company. Nah, you'll get a "supervisor" specially designated to handle your deadbeat ass...who, incidentally, only made approximately a handful of change more than the rest of us. Maybe they donated that change to appease those animals.

Well, I certainly didn't mean to take off on a tale quite that long.

P.S. Happy Father's Day!

Anonymous said...

how does this person get past your service?

Gen said...

They're on to you, Grumpy! Your plan to get rich quick by nickel and diming your patients has been foiled. Curses!

Old MD Girl said...

Perhaps you can send him a dime in the mail? Oh wait, that would cost more than it's worth.

Gert said...

Happy Father's Day, Grumpy!

Anonymous said...

Let this ass**** find out how much "his attorney", like he really has one, will charge to file a suit.
He would probably walk right past a dime on the street.
Jerk.
Credit his next bill.

Anonymous said...

Would your office send him a note if he'd underpaid by 10c?

Dan said...

Credit her back 20 cents so you would be giving her twice as much as she is due while keeping her checkbook unbalanced at the same time, but keeping it unbalanced with an overage.

Have Myelin? said...

To annoy the patient I would keep a running credit of .10, lol.

Snow said...

She'd have a fit if she went to my son's doctor, who has overcharged us by $100.00 and not yet refunded it. I keep forgetting to call them.

Merri said...

... and then he found out that he was actually undercharged ten cents and was soooooo embarrassed. maybe that will happen next time!
- The Equestrian Vagabond

Kat's Kats said...

Okey dokey! The only big problem I've had was when I asked for a doc's office to put my past due amount on x credit card and my co-pay for that day on my [thanks topomax] card for the program where you pay in per paycheck for med expenses. Alas they didn't do that and I ended up with the latter card frozen for two months while trying to straighten it out. ::sigh::

ERP said...

God, we doctors just like to soak 'em whenever possible.

Mel P said...

Can you charge some sort of consultation fee for the time you had to spend listening to message? 10 cents ought to cover it.

 
Locations of visitors to this page